Like a small stone thrown into the middle of a still pond can send ripples a far distance, the butterfly effect says that the flutter of a butterfly’s tiny wings today can affect the location and strength of a tornado weeks later. That is a powerful concept. And it is not just wishful thinking. There is scientific evidence of the butterfly effect. But does that concept apply to business? If so, what should leaders be doing based on this concept? Continue reading
Want to dazzle clients? Looking for ways to thrill and engage employees? Stop settling for the same-old, same-old programs, awards, and gifts that have long since stopped being exciting and delighting. There is a way to “create” extraordinary moments for customers and staff alike. Here’s how! Continue reading
Employees resign for a multitude of reasons. The reasons vary… and they matter! And how the employer handles the employee’s exit matters even more. After all, every employee that resigns is free to share his/her uninhibited thoughts about the company to anyone who asks or listens, including posting their review on sites like Glassdoor. How an employer handles resignations deeply influences what former employees say about the company. Therefore, it is vital to handle employee resignations with finesse!
Here’s what to do — and what not to do — when an employee resigns! Continue reading
Growth is an inherent part of human DNA. Employees want to wake up every day knowing that there are opportunities ahead. They want to know they have not yet reached their full potential. Today, for most people to be happy and stay put at a job, their employer must provide opportunities for growth and development. Work needs to challenge and stimulate the mind, body and soul. Last week, we looked at five strategies companies are adopting to help staff grow and develop.
Here are another five strategies companies can implement to keep employees challenged and growing. Continue reading