Confidence is a term that is generally associated with individuals. It is a trait that some have but many others lack. Without a doubt, it is a quality most everyone desires to have both professionally and personally. The most common formula cited for professional success is: “performance + confidence = power and influence.” Thus, individual confidence is a key ingredient to success. But what about organizational confidence? Can a company or organization have or lack confidence? What happens to companies that have a confidence deficiency? And can organizational confidence be acquired or increased? Continue reading →

Ever feel like your success is a product of luck or chance rather than talent or skill? Do you secretly think you’re really just a fraud or that you’re just not that good? Or have you ever met a person who is brilliant but doesn’t know it? Ever tried to compliment a colleague who could not accept credit or praise? That’s not modesty or even false modesty. For many super successful people, this is Imposter Syndrome.
What is Imposter Syndrome and who is most vulnerable to it? What causes it and is there a way to overcome it? Continue reading →

Kaizen – the Japanese philosophy of continuous improvement – was adopted by car manufacturer Toyota, propelling it to become the number one car manufacturer in the world. But Kaizen is effective for helping more than just car manufacturing companies. Kaizen is an approach to business that has helped improve businesses in many industries.
See how Kaizen helped transform companies across a series of sectors into the most successful they can be! Continue reading →

There’s an old saying that “you don’t have to be sick to get better.” This idea of “getting better” has been embraced by many Japanese businesses over the last 70 years. They call it Kaizen. By embracing Kaizen, Toyota was transformed into and has remained the number one automobile manufacturer on earth with a market cap of $214 Billion as of May 2018. And, Kaizen is not just for manufacturers! The Kaizen philosophy works in any business or industry. It even works as a personal philosophy.

Just what is Kaizen and how does it transform a little-known company into the most successful it can be? Continue reading →

Line up a row of evenly-spaced dominos and tap the first one. It will hit the next one, which will then hit the next one, and so on. But, there are times when tapping a single domino doesn’t just topple the dominos in the row. It can have much larger impact. Dubbed the Butterfly Effect, this says even the tiniest action can have a profound effect. And it happens even in business. Here are two examples of the Butterfly Effect and some tips on how to manage business decisions and changes because of it. Continue reading →

Like a small stone thrown into the middle of a still pond can send ripples a far distance, the butterfly effect says that the flutter of a butterfly’s tiny wings today can affect the location and strength of a tornado weeks later. That is a powerful concept. And it is not just wishful thinking. There is scientific evidence of the butterfly effect. But does that concept apply to business? If so, what should leaders be doing based on this concept? Continue reading →

Want to dazzle clients? Looking for ways to thrill and engage employees? Stop settling for the same-old, same-old programs, awards, and gifts that have long since stopped being exciting and delighting. There is a way to “create” extraordinary moments for customers and staff alike. Here’s how! Continue reading →

Employees resign for a multitude of reasons. The reasons vary… and they matter! And how the employer handles the employee’s exit matters even more. After all, every employee that resigns is free to share his/her uninhibited thoughts about the company to anyone who asks or listens, including posting their review on sites like Glassdoor. How an employer handles resignations deeply influences what former employees say about the company. Therefore, it is vital to handle employee resignations with finesse!

Here’s what to do — and what not to do — when an employee resigns! Continue reading →

Growth is an inherent part of human DNA. Employees want to wake up every day knowing that there are opportunities ahead. They want to know they have not yet reached their full potential. Today, for most people to be happy and stay put at a job, their employer must provide opportunities for growth and development. Work needs to challenge and stimulate the mind, body and soul. Last week, we looked at five strategies companies are adopting to help staff grow and develop.
Here are another five strategies companies can implement to keep employees challenged and growing. Continue reading →

Employees are the most important resource of any company. Employee turnover is expensive and strong employee retention of top talent is a competitive advantage in what is now the tightest job market of the 21st century. Companies are doing all they can to keep employees happy…. and employees want to work for companies that invest in their growth and development. For employers, that is a smart investment since it is a fringe benefit that directly benefits employer and employee…. while helping grow employee loyalty. So what steps are top companies taking to helping their staff grow and develop?
Here are the top 10 strategies to grow and develop staff!
Read More. Continue reading →