In many businesses, evaluating the quality, quantity, or speed of work product is subjective. Often work is evaluated by coworkers and stakeholders who can be fickle and capricious with their assessments. And, in cases where complex or technical decisions or judgments must be made that require expertise, not everyone is qualified to make such pronouncements. It is important for organizations to be clear about what each person is responsible to do and who has the skills and expertise to evaluate work product. Here are some guidelines to ensure each person in an organization stays in their lane. Continue reading