Do you work at an established, highly-respected company that controls a substantial part of the market, has tremendous name recognition and enjoys deep good will with its customer base? Is this business considered a leader in the industry? Beware. A high level of confidence and pride often causes an organization to underestimate the competition. And underestimating any opponent can be risky business. When a company is doing great, how does the leadership celebrate the team’s successes while also keeping everyone humble and focused? That’s the challenge. Here’s how. Continue reading