Every company touts that they deliver great service. Yet there are many companies actually known for delivering terrible service. Of course, they aren’t alone. But, while business leaders may think that the pandemic has afforded companies leeway in how well they service customers, think again. Subpar service is costing companies customers and sales, which is unfortunate since service is the one area that can truly elevate and differentiate a business long-term from the competition. Here are some companies that are really doing “customer service” right in 2022. Continue reading