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Diagnosing and Fixing Challenges at Work, Part 2

Word Count: 1,819Estimated Read Time: 7 ½ Min. When Unsolved Problems Lead To Even Bigger Problems Business experts and management pundits are quick to offer a step-by-step process for identifying the root cause of a business problem and fixing it.  … Continue reading

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Diagnosing and Fixing Challenges at Work, Part 1

Word Count: 1,713Estimated Read Time: 7 Min. Stop Symptom-Chasing Every business faces problems, challenges and glitches at one time or another.  No sooner is one issue solved than another pops up like a game of whack-a-mole.  Drawing from research by … Continue reading

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 7

Word Count: 1,451Estimated Read Time: 6 Min. The Curiousness of Curiosity In looking at the multi-faceted concept of Emotional Intelligence for the last two months, we’ve been considering how it impacts professional success and influences behavior.  Our Emotional Quotient is … Continue reading

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 6

Word Count: 1,724 Estimated Read Time: 7 Min. Motivation: What Pushes You For the last few weeks, we’ve been looking at the multi-faceted concept of Emotional Intelligence.  While we use IQ to define a person’s cognitive ability, we look at … Continue reading

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 5

Often overlooked, self-control is a secret weapon to success. It’s the invisible force that helps us resist temptation and achieve goals. While other EI skills — like charisma, leadership, empathy and communication — get the spotlight, self-control is the foundation that underpins it all. But just how does self-control work? Is it always good to be in control? Explore how self-control works, why it’s important, and how to strengthen it following self-control superstars such as Warren Buffett.

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 4

Emotional intelligence is a kaleidoscope of building blocks that helps people navigate the emotional demands of dealing with expressive, sensitive and often irrational people. Of the 15 facets that comprise Emotional Intelligence (EI), there is one, however that feels less tangible and definable: “social skills.” When a person is described as having good social skills, it sounds as if they are just cheerful, chatty and perhaps vapid. But social skills are a critically important part of a person’s EQ (Emotional Quotient). These amorphous skills can make or break a person’s path to success. Here’s how. Continue reading

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 3

Arguably, Emotional Intelligence (EI) is becoming more important than Cognitive Intelligence (thanks to computers and AI). What makes us uniquely ‘human’ is our ability to feel and what makes a great leader is the ability to understand and relate to those feelings, which are not always rational or predictable. But, while the ability to understand, use, and manage emotions and accurately read and relate to other people’s emotions in positive ways is valuable, the ability to “share” the feelings of others is invaluable. That’s why empathy is a superpower every leader should cultivate. Read More. Continue reading

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 2

Word Count: 1,418Estimated Read Time: 5 ½ Min. Self-Awareness:  The Bedrock of All EI Skills In today’s AI-emerging business world, EI is sure to become more valuable than IQ.  This is because AI can’t replicate human emotions.  AI excels at … Continue reading

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Why Emotional Intelligence is the Most Valuable Currency in Business, Part 1

Word Count: 1,351Estimated Read Time: 5 ½ Min. In today’s rapidly evolving business landscape, technical skills and a high IQ are no longer the sole guarantees of success.  Artificial intelligence (AI) is swiftly surpassing human capabilities in areas like data … Continue reading

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Which Matters More:  Improving the Product/Service or Building Up the Brand, Part 2

In the age-old debate of product excellence versus brand building for business success, there are solid arguments for each. Some say a fantastic product speaks for itself. Others believe a strong brand is the key to attracting and retaining customers. But there are successful companies like Nike and Zoom that mastered the art of both. Perhaps the real secret lies in timing. Is there a strategic moment to shift focus from product development to brand storytelling? In the power of the product-brand dance, it is important to look at how have companies like Zoom have pivoted from one to the other to achieve explosive growth!

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