Organizational Confidence:  Fact or Myth

Confidence is one of those vague traits that is hard to define but you know when you see it.  It is a characteristic that some have but many others lack.  But, without a doubt, it is a quality everyone desires to have both professionally and personally.  If confidence is an attribute generally associated with people, can companies possess it?   Is there really such a thing as Organizational Confidence? Continue reading →

Exposing Imposter Syndrome

Imposter Syndrome is a condition experienced secretly — and often with deep fear and shame — by many super stars, high achievers and workaholics.  People who suffer from Imposter Syndrome are plagued with pervasive feelings of insecurity, self-doubt and being unworthy.  Behind a façade of success, they feel like fakes, playacting roles but believing deep down that they lack genuine skill, talent or qualifications.  Inside, they have adopted a ‘fake it ‘til you make it’ attitude, all the while hoping no one will discover “the truth”. Continue reading →

Change happens. Change happens in every business or organization, and those changes can either be controlled and guided by the company or are controlled from outside the company.   Of course, it is far better if the company is controlling the changes occurring whenever possible.  Therefore, businesses should not look at change as a negative to endure, but rather a positive to embrace. When a company chooses the changes it makes, and implements them according to their own best interests, it improves and grows the company.  In that way, change is a tool for improvement. Continue reading →

Kaizen is the Japanese word for ‘Improvement’.  Generally, it is said that Kai means change and zen means good or better.  But it actually translates roughly into ‘to break apart and investigate’ and ‘to improve upon the existing situation’.  It embraces the idea that even good things can be made better… improved in small ways.[1] Continue reading →

In Poor Richard’s Almanack[1], Benjamin Franklin once wrote:  ““For the want of a nail, the shoe was lost.
For the want of a shoe, the horse was lost.  For the want of a horse, the rider was lost.  For the want of a rider, the battle was lost.  For the want of a battle, the kingdom was lost.  And all for the want of a horseshoe-nail.”  Franklin — a man of both faith and scientific study — was describing the Butterfly Effect, long before it was demonstrated by a weather algorithm three centuries later.  The Butterfly Effect says that a small action, change or decision can have a broad and profound impact on other things later. Continue reading →

The marvels of creation attest to the Creator, as it is simply impossible for any human being to have orchestrated all these minute details. Without minimizing this in any way, we will now explore the scientific theory called the Butterfly Effect and how we can apply it to business.

A small part of “Chaos Theory” says that something as small as the flutter of a butterfly’s wing can ultimately cause a typhoon or tornado halfway around the world.  This was dubbed the “butterfly effect.”  At its core, this concept recognizes the sensitive interdependence of conditions in which a small change in one place or system can result in large differences later and even affect other systems. Continue reading →

Every company and leader is looking for ways to dazzle clients and keep top talent engaged and excited.  They want to ‘add sizzle and gleam to the steak’.  Credit card companies, hotels and airlines offer a proliferation of rewards programs geared to increase customer loyalty.  Corporate gift giving to clients and employees soars during the holiday seasons.   Employee of the month parking spaces, quarterly sales awards, and $ 25 grocery store gift certificates at Thanksgiving – all aimed at making employees feel appreciated and keeping them motivated — are ubiquitous.  Nothing wrong with any of that, but it’s been done a million times.  After a while, it starts to feel a bit stilted, common and uninspired.  There is a halo of tired familiarity around such efforts. Continue reading →

As sure as death and taxes, business owners, leaders and managers should absolutely expect most employees to resign over time.  Almost no one works at the same company their entire career anymore unless they are related to the owners or are part of the top leadership.  That means probably over 90% of all employees will eventually leave.  Employee turnover is inevitable.  They resign for all kinds of reasons.  More about that later, but suffice to say that the reasons vary a lot.  And, they matter a lot. Continue reading →

Growth is an inherent part of human DNA.  Individuals begin growing at birth and the growth process never really ends.  First, it is “growing up” from infancy to childhood to adulthood.  Although physical growth slows over time, the desire for development never goes away.  Despite the routine of living and working in the same place doing the same job year after year, no one ever really wants to think that they have finished growing as a person.  People want to wake up every day knowing that there more opportunities ahead.  They want to know they have not yet reached their full potential.  And that human desire for growth is certainly manifested in the area of career because work plays such a huge part of daily life.  We spend most of our waking hours at work. Continue reading →

The U.S. Labor Market shows that unemployment is pretty low.  The overall unemployment rate is at 4% nationwide.^[1] But even that number doesn’t tell the full story.  Unemployment of those without a high school diploma is 5.5%, while it is 4.2% for those with a high school degree, and 3.2% for those with some college education.^[2] More telling is that the unemployment rate for those with a Bachelor’s degree is at 2.3% and with a Master’s degree was at 1.6% in April 2018.  Given that some unemployment is frictional (people displaced by technological advances), a 2.3% unemployment rate for those with a Bachelor’s degree is on the cusp of what economists call zero unemployment (2%) and 1.6% for those with a Master’s degree is below zero unemployment^[3].  For companies that depend primarily on highly skilled, very educated employees, that’s a very tight job market indeed. Continue reading →