As 2013 comes to an end and 2014 appears on the horizon, business leaders are thinking about how to take their company, division or department to the next level. Those leaders wanting to ‘kick it up a notch’ are thinking about processes, goals and objectives. They are looking at how to improve their staff performance, organizational structure and sales and marketing strategies. While that is all good, perhaps it is also time for some self-examination. The top brass might start by considering its own impact on the team. Continue reading





